CRCL welcomes feedback from service users and community members about our work, to support the delivery of quality services.
In receiving and responding to feedback, CRCL recognizes and respects individuals’ human rights, including the rights to expression and privacy.
There are a few ways to provide feedback to CRCL:
All feedback is reviewed by the CRCL provincial team, who will then forward relevant information to appropriate staff, departments, or teams to address concerns within three (3) business days.
Thank you for taking the time to share your thoughts with CRCL.
Subject to CMHA BC’s Privacy Policy, all personal information of anyone submitting a complaint shall be handled sensitively and not disclosed to any unauthorized individuals.